FAQ, Aparthotel Quo Eraso, Madrid, Spain
Ardemans, 13 (Esq. Eraso, 7) Madrid (Madrid) 28028, Spain. Phone: +34 91 355 32 00
Fax: +34 91 355 66 52 info@aparthoteleraso.com
Frequently Asked Questions
- What time is check in and check out?
- 12:00 p.m.
- Can I leave the room late?
- Always when reception is notified
- Can I choose the type of bed in my room? (Large bed – two beds)
- By availability the requests of our guests are always respected
- Do the rooms have a balcony or terrace? Can I reserve one?
- No.
- Are there non-smoking rooms?
- Yes.
- How many storeys does the building have? Is there a lift?
- 4 floors.
- Is there air conditioning in the rooms? Does it work all year round?
- All the rooms have air-conditioning. It is only connected during the summer months.
- Is your hotel adapted for the handicapped?
- No.
- Can you keep my luggage when I leave the room?
- Yes, the apart-hotel has individual left-luggage cupboards.
- Is there a safe place to park my car? How much does it cost?
- Yes, 20 €/ 24 hours
- Does the hotel have an Internet or e-mail terminal for guests?
- All the areas of the apart-hotel (rooms, reception…) have Internet connection.
- Do you have high-speed internet in the room for my portable computer?Is it wireless?
- Yes. It’s free.
- Do you have a quiet, romantic room? How can I reserve it?
- All the rooms have the same characteristics.
- What languages are spoken in Reception?
- English, French and German.
- Where may I rent a car?
- Reception will assist the guest in finding a car hire company.